So we booked Cozy Heat to do a service on the boiler in a house we’d only moved to in the previous year. CO leak found and boiler condemned. Eek! Seb, who had to deliver the bad news explained the issues thoroughly and quickly arranged to have a quote drawn up for a new boiler. This came through the same day and was extremely reasonable. Given the efficiency of work and comms from Seb, wasn’t a surprise that availability to fit a new boiler was an issue. This happened during the cold snap in November so we had to look elsewhere (and paid more ultimately) to get a new boiler fitted quickly but if it had been in warmer months, would have absolutely waited for Cozy’s availability. Would 100% recommend them based on our experience.

Job done boiler serviced no problems

First class service, problem fixed with first 40 minutes. Thought I’d need to replace the whole thing so it saved a fortune.

We couldn’t be happier with the service we received. The plumber took all the time needed to get our heating and hot water system working perfectly and explained everything clearly along the way. They made sure we understood how to use our new boiler and app before leaving, which was so helpful. Professional, friendly, and reliable from start to finish – highly recommended.

Graeme and Stacie have given us great advice over the last few years. We had a boiler reinstall at our old house and have modernised and refurbished the heating system at our new house. I wouldn't go anywhere else for advice. Great job.

Arrived right on time. Had a replacement radiator done at the beginning of the year, so had to get this one done too. Punctual, polite and expertly fitted. Will use again.

Great service from Kyle. Everything went smoothly and the service received was excellent.